Terms & Conditions

Effective April 7, 2025

Welcome to Wound Care Business Navigator ("Website", "we", "us", or "our"). By subscribing to and using this Website, you ("Subscriber", "you", or "your") acknowledge and agree to the terms set forth and you agree to comply with and be bound by the following Terms of Use and Disclaimer. 

1. Acceptance of Terms

By using the Website, you agree that you have read, understood, and accept to be legally bound by these Terms of Use, our Disclaimers, our Privacy Policy and any additional guidelines, rules, or conditions that may be posted on our Website from time to time.

2. Subscriber Registration

To access certain features of this Website, you will need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.  We reserve the right to suspend, deactivate, or terminate your account and access to the Website if we reasonably believe you have violated these Terms and Conditions or engaged in conduct that may harm the Website, other Subscribers, or our operations.

3. Payment and Billing

When making purchases on this Website, you agree to provide accurate and complete payment information. By submitting payment details, you authorize us to charge the applicable fees to your provided payment method.  We reserve the right to adjust subscription fees for future renewal terms, and by continuing your subscription, you agree to any such changes.

4. Discount Policy

Discount codes apply only to the initial purchase and the first year of your subscription.

For team subscriptions, any additional seats are billed at the standard rate and prorated to align with your original subscription term. All subscriptions will auto-renew annually at the standard rate in effect at the time of renewal.

5. Cancellation Policy

Subscriptions to the Website are non-cancellable for the full annual term once subscriptions are activated and access to the Website is granted. All fees paid are non-refundable.  Subscribers may opt out of auto-renewal by providing notice at least 30 days before the end of their current annual term.

6. Data Collection and Privacy

We collect personal data, including email addresses, payment information, and user profiles, to provide our services. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.  We may update our Privacy Policy from time to time. If we make changes, we will post the updated version on the Website. By continuing to use the Website after any changes, you agree to the new policy.

7. User Conduct

When using our Website you agree not to:

  • Use the Website for any unlawful purpose.
  • Interfere with or disrupt the integrity or performance of the Website.
  • Attempt to gain unauthorized access to our systems or data.
  • Post, upload, or transmit any content that is inappropriate, offensive, or violates any laws.

8. No Medical or Legal Advice

The content provided on this Website is for informational and educational purposes only and does not constitute professional medical or business advice or legal counsel. Although we strive to provide accurate and up-to-date information, the content is not intended to replace consultation with qualified healthcare professionals, medical coders, compliance officers, legal experts, or other certified professionals. Subscribers should consult appropriate professionals before making decisions related to wound care billing practices, coding, compliance procedures, or any related topic.

9. No Guarantee of Outcomes

While the Website provides guidance, best practices, and resources intended to improve compliance, reimbursement accuracy, and audit readiness, we make no guarantees or warranties—express or implied—regarding outcomes, financial reimbursement, audit results, or legal standings based on the use or implementation of our content.

Use of the Website is at your own risk. Any decisions made based on information found on this Website are the sole responsibility of the Subscriber.

10. Professional Standards Vary

Laws, regulations, payer guidelines, and documentation requirements can vary significantly by location, institution, payer, and over time. It is the Subscriber’s responsibility to verify any information found on this Website against current federal and state laws, CMS guidelines, payer policies, and applicable industry standards.

We do not warrant that the content is appropriate or compliant for your specific practice setting or jurisdiction.

11. Third-Party Content and Links

This Website may reference or link to third-party content or websites. These references are provided for convenience only and do not constitute endorsement or warranty of any kind. We are not responsible for the content, policies, or services of any third parties.  We disclaim any responsibility or liability for any damages or losses caused by third-party websites or services.

12. Subscription Access and Use

Subscriber access to the Website is provided on a subscription basis. You may not share, distribute, copy, scrape, reproduce, or otherwise exploit any of the content from the Website without our express written permission. Unauthorized use of subscription content — including but not limited to sharing credentials, bulk downloading, or automated scraping — is strictly prohibited and may result in immediate suspension or termination of your access without refund and could lead to legal action.

 

13. Intellectual Property

All content and materials on this Website, including but not limited to articles, templates, videos, and downloadable resources, are protected by copyright and are the property of HMP Global or its licensors and is protected by intellectual property laws. Users may not reproduce, distribute, modify, or create derivative works without explicit permission from HMP Global. Use of the content is restricted to individual, non-commercial use unless otherwise stated.

14. Limitation of Liability

To the fullest extent permitted by law, we disclaim all liability for any direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of, or inability to use, this Website, including but not limited to errors, inaccuracies, delays, interruptions of service, omissions in content, loss of revenue, coding denials, or compliance-related penalties.  In no event shall our aggregate liability exceed the amount paid by you for subscription services in the twelve (12) months preceding the claim.

15. Dispute Resolution

Any disputes arising from or relating to these Terms of Use or the Website will be resolved through binding arbitration in accordance with the rules and under the laws of Delaware.

16. No Client or Professional Relationship

Your use of this Website does not establish a client, consultant, or professional relationship of any kind between you and the Website, its authors, contributors, or affiliates.

17. Changes to Content or Disclaimer

We reserve the right to modify, update, or remove content at any time without prior notice. This Disclaimer may also be updated periodically. Continued use of the Website following such changes constitutes acceptance of the revised terms.

18. Changes to the Terms of Use

Wound Care Business Navigator reserves the right to modify these Terms of Use and Disclaimer at any time. If changes are made, we will notify users by posting the updated terms on our Website. Your continued use of the Website following any changes indicates your acceptance of the new Terms.

For questions regarding the Terms & Conditions and Disclaimer, please contact us using the Contact Us link on the Website.