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Winifred S. Hayes, MS, PhD, RN, ANP, is the CEO Emeritus and founder of Hayes, Inc. Dr. Hayes was a founding member and the first President of the National Association of Independent Review Organizations (NAIRO). She served for 19 years on the Board of Directors for URAC, an independent, nonprofit organization that is a leader in promoting healthcare quality through its accreditation and education programs. Dr. Hayes is an Emeritus member of the Women Business Leaders of the U.S. Health Care Industry Foundation™ (WBL).
Her expertise as both a clinician and consultant has made her one of the leading experts in the fields of evidence-based health technology assessments, utilization management, and clinical guideline development, as well as a sought-after speaker. Dr. Hayes publishes and lectures to managed care organizations, healthcare systems, and healthcare associations throughout the United States as an advocate for evidence-based decision making to improve patient outcomes and healthcare resource allocation.